The mod content on mod.io is proxied through Focus Home Interactive's servers. When you boot the game SnowRunner, and select the Mod Menu option, the game connects to servers that are hosted by Focus Home Interactive, who are the game's publishers. I will try and break this down for you though We aren't affected by COVID and we have not, and never have used that in any response to any customer service query. As far as I can tell you've not attempted to contact our customer service as of yet. So I think this is becoming very circular, so there's not much more I can really add. There's no benefit to anyone to signpost you to the least efficient route. If we're the best place to help resolve the issue, then we'll happily do so. Therefore you'd actually be contacting the *first party* (the game's developers) who are best placed to help you. I'm sorry you feel it's "passing the buck" however, again, the idea is to signpost you to the correct support location to get the help you need quickly. What you can do is report that mod through the reporting tool or by contacting us, and if the mod does genuinely break or crash the game, it can be removed and the creator notified. One thing I would say though is that if a mod is crashing the game, that's down to the creator of the mod and there's no practical way for us to fix somebody else's mod for them.
#Snowrunner pc mods free#
If you're referring to an error *other* than error 10001 or 10005 then I'm not refusing to help you, you're free to contact or through our support channels and we can try and help, although as of yet you have not attempted to do so, so to say we're refusing to help you before you've tried is a little unfair. I'm not sure what I can tell you - if your issue is specifically relating to 10001 or 10005 then (for the very reason you mention, because the game DOES manage and host the connection to the mod platform) you will need to speak to the game's developers and they will be more than happy to diagnose and resolve the connection issue for you.
Having spoken to the team, they have asked that anyone facing issues with these error codes please contact their support team, at They will then check their logs to try and assist you with this issue.
The developers are aware of the issue at their end however there is no one fix and each issue will need to be diagnosed individually as there may be several different causes specific to you.ġ0001 error means that the request has failed due to unknown reasons. SnowRunner proxies requests through their own servers before passing these along to mod.io. We have been investigating the cause of this error and have established that these errors are not occurring within the mod.io network or infrastructure.
#Snowrunner pc mods mods#
I am seeing Error 10001 or Error 10005 and mods will not download
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